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Terms and Conditions

INTRODUCTION

This section (together with the documents expressly referred to in it) tells you information about us and the legal terms and conditions that will apply to any contract between us for the sale of our Goods to you.

It is important that you read and understand these terms and conditions before you place an Order with us. If there is any term that you do not understand or do not accept, then please discuss this with a member of our team before placing your Order. By ordering any of our Goods, you agree to be bound by these terms and conditions.

You should print a copy of these terms and conditions for future reference. These terms and conditions only apply to our consumer customers.

Clauses 14 and 15 include important limitations of our liability.


1. DEFINITIONS

    a. When the following words are used anywhere in these Terms, they will have the meanings set out below:

    Event Outside Our Control: is defined in clause 15.

    Goods: the watch, watch winder, watch accessory or other goods that we are selling to you as set out in the Order.

    Order: your order for the Goods.

    Paperwork: the original warranty certificate of the Goods, which includes: (1) the name of the authorised dealer that originally sold the Goods; (2) the serial number of the Goods; and (3) the date of original sale of the Goods. Paperwork does not include the user manual or any service papers.

    Terms: the terms and conditions set out in this document.

    00watches, we, us, our: Multirex Global LTD (registered in Romania/Europe with company number J19/1129/2008).

    Website: the website at the domain www.00watches.com

    Work: servicing, refurbishment, battery replacements, testing, links (addition or removal) and/or other work as applicable.

    Working Days: a day other than a Saturday, Sunday or public/bank holiday in England.

    b. Clause headings shall not affect the interpretation of these Terms.

    c. A reference to writing or written includes e-mail.

    d. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.

    e. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.


2. OUR CONTRACT WITH YOU

a. You can check and amend any errors before submitting your Order. Please take the time to read and check your Order at each page of the Order process.

b. When you submit an Order, your Order represents an offer to us to purchase the Goods. This does not mean that your Order has been accepted. Our acceptance of your Order will take place as described in clause 2(c).

c. If we accept your Order, we will confirm our acceptance by sending you an e-mail (Order Confirmation). The contract between us will only be formed when we send you the Order Confirmation. Any Goods forming part of the same Order which we have not confirmed in the Order Confirmation do not form part of that contract.

d. All Goods shown on our Website are subject to availability. If we are unable to supply you with the Goods (for example, because the Goods are no longer in stock), we will let you know by telephone or by e-mail and we will cancel your Order. If you have already paid for the Goods, we will refund you the full amount within 5 Working Days of cancellation (unless we reasonably suspect a fraudulent card payment, see clause 16).

e. On occasion the Goods displayed for sale on our Website will not be available for dispatch until Work has been completed (for example, the Goods may be with a manufacturer undergoing a service or awaiting parts at the time your Order is made). We will let you know if this applies to your Order. We usually cannot give an estimated date for completion of the Work given our reliance on third parties, but we shall use reasonable endeavours to meet any anticipated completion date where given. You can cancel your Order at any time before dispatch of the Goods - see clause 12 which explains your rights to cancel your contract with us. Please see clause 15, which includes important limitations of our liability.

f. All Goods will remain available for sale on our website until you have paid the balance, irrespective of any finance application made by you.

g. The images of the Goods on our Website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Goods.

h. Your Goods may vary slightly from those images.

i. Our Goods are age restricted. By placing an Order for the Goods, you are declaring that you are 18 years of age or over.

j. The packaging of the Goods may vary from that shown on images on the Website.


3. PRICE AND PAYMENT

a. The price of the Goods will be set out in your Order. Our prices may change at any time, but price changes will not affect Orders that we have confirmed with you.

b. The prices quoted on our Website are in Euro and Pounds Sterling. Payments must be made to us in Euro or Pounds Sterling and any refunds will only be issued by us in these currencies only. We do not accept liability for fluctuations in the exchange rate, which may affect any refund.

c. The price quoted includes VAT (or similar sales tax) at the prevailing rate. If the rate of VAT changes between the date of your Order and the date of dispatch, we will adjust the rate of VAT that you pay, unless you have already paid for the Goods in full before the change in the rate of VAT takes effect.

d. The price of the Goods excludes delivery costs, which will be added to total amount due and shown in the Order Summary page of our Website before you place your Order.

e. It is always possible that some of the Goods we sell may be incorrectly priced. We will normally check prices before we dispatch the Goods so that where the Goods’ correct price is less than the price stated on our Website or in your Order, we will charge the lower amount. If the Goods’ correct price is higher than the price stated on our Website or in your Order, we will contact you as soon as possible to inform you of this error and we will give you the option of either continuing with your Order for the Goods at the correct price or cancelling your Order. We will not process your Order until we have your instructions. If we are unable to contact you and you do not respond to our e-mail in relation to the pricing error within 5 Working Days, we will treat the Order as cancelled, notify you by e-mail and refund any sums already paid within 14 days of the date your Order is cancelled (unless we reasonably suspect a fraudulent card payment, see clause 16).

f. You must make payment for the Goods in advance and we must receive full and cleared funds prior to dispatch of the Goods. We accept payment by the following methods if you are based in the EU:

  • Credit card or debit card: Payments must be 3D secure.

  • Bank transfer: We accept payment by CHAPS, BACS, faster payment (same day) transfers or international transfers. We will advise you of our account details;

  • PayPal: We accept PayPal payments and request an extra 3% transaction fee. Items will be shipped to verified and confirmed PayPal addresses only, no exceptions;

g. The Order Summary page of our Website will give you a breakdown of the price of the Goods, our delivery charges and any credit card surcharges and will display a total amount payable.

h. If after paying the initial deposit for the Goods we do not receive the balance payment in full and cleared funds within a reasonable time, namely within 14 days of our receipt of the deposit payment from you, then we reserve the right to cancel your Order and relist the Goods for sale on our Website. We will give you at least 3 days’ notice by e-mail before we do this and we will refund your deposit within 14 days of the date your Order is cancelled (unless we reasonably suspect a fraudulent card payment, see clause 16).


4. DELIVERY

a. Delivery dates will vary depending on the availability of the Goods and your address. We will contact you with an estimated delivery date. All dates quoted by us for dispatch and delivery of the Goods, though given in good faith, are estimates only.

b. Occasionally our delivery to you may be affected by an Event Outside Our Control. Please see clause 15(a) for our responsibilities when this happens.

c. For the time being, we only deliver to countries within the European Union, namely: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

d. Delivery charges will be shown in the Order Summary page of our Website before you place your Order and vary depending on your address and the weight of the parcel. Deliveries usually cost around £40.00 (unless a different amount is given in the Order Summary page). In any case, we will advise you of our delivery charges before your Order is confirmed.

e. Deliveries are made using either Fedex or DHL. We will not be liable for any delay in delivery of the Goods that is caused by an Event Outside Our Control or your failure to provide us with adequate delivery instructions.

f. A signature is needed for receipt of the Goods by an adult (aged 18 years or over) at the delivery address (whether yourself or a member of your household). If no-one is available when the carrier attempts delivery, the carrier may leave a calling card for you to re-arrange delivery at a more convenient time. Alternatively, you may need to collect the Goods from your local delivery office provided you can produce adequate proof of identity. Any parcel that has been damaged or tampered with should not be signed for and delivery should be refused.

g. We will deliver the Goods to the delivery address given in your Order. If you pay by debit or credit card, the Goods must be dispatched to the billing address of the card holder, though we will use reasonable endeavours to send the Goods to a work address where requested provided you comply with our dispatch department’s reasonable instructions. If you purchase the Goods using one of our finance options, we will only deliver the Goods to the address given in the finance agreement (as an anti-fraud measure).

h. Goods cannot be collected personally from our offices for security reasons.

i. Delivery of the Goods will be completed when we deliver the Goods to the address given in your Order.

j. The Goods will be your responsibility from the completion of delivery.

k. You own the goods once we have received payment in full.


5. CUSTOMS

If you are located within the European Union, you will not have to pay import duty or other taxes, fees or charges applied by customs or other authorities in your country.


6. WARRANTY

a. The Warranty does not cover theft or loss of your watch, normal wear-and-tear, damage caused to your watch by accidents, mishandling, mistreatment or negligence (including, without limitation, damage caused by failure to follow manufacturer and/or our instructions). In particular, wear of the watch strap, glass, clasp and cosmetic damage are not covered by our Warranty. If your watch is covered by our Limited Warranty, deviations in time-keeping or damage caused to your watch by water ingress are not covered by our Warranty.

b. If your watch is returned to us due to a valid claim against our Warranty whilst it is still protected by the manufacturer warranty, we reserve the right to proceed with the works through the manufacturer warranty in the first instance.

c. Your Warranty will be invalidated in the event that a third party carries out any tests or work on your watch (including, without limitation, dismantling your watch to carry out an inspection) without our prior knowledge and consent.

d. The use of aftermarket components can severely compromise the technical performance, reliability and waterproofness of your watch. Any modification of your watch by the addition or substitution of components by aftermarket products that have not been provided by the manufacturer will invalidate your Warranty.

e. In the event of a claim against your Warranty, we will refund, repair or replace your watch at our sole discretion. Time will not be of the essence for completion of any works carried out under Warranty.

f. We have the final decision on all claims against our Warranty. If any dispute arises in connection with the Warranty, we reserve the right to instruct an independent third party watchmaker nominated by us to determine the issues in dispute, though are under no obligation to do so. The conclusion in the report to be provided by the third party will be binding as between the parties. Please note that the recommendations of the manufacturer are expressly excluded for the purposes of our Warranty, where such recommendations conflict with our advice.

g. Please note that you must securely deliver the watch to our service centre as advised and with adequate insurance, whether to claim against your Warranty or for any other reason, which shall be your responsibility and at your cost unless stated otherwise. We will charge for postage and packaging and all other taxes, fees and charges applied by customs incurred for work carried out under Warranty if you are based outside of the UK.

h. Delivery of the watch will be completed when we deliver the watch to the address given in your order

i. The watch will be your responsibility from the completion of delivery.

j. Your Warranty is personal to you and is non-transferable. The Warranty is in addition to your statutory and common law rights.

k. If you wish to make a claim against your Warranty, please use our contact page to contact us and receive further instructions. No Warranty claims will be accepted if there were no written arguments received by 00watches prior to returning any Goods.


6. WATER RESISTANCE

a. Where your Order for Goods includes a wrist watch (‘Watch’), you should be aware that water resistant Watches are not water proof. For example, Watches advertised as water resistant to 30 metres (100 feet/3 ATM) can only withstand splashes. All Watches sold by us are subject to our categorisation as detailed in the glossary available on our Website.

b. All our Watches are tested prior to sale to ensure that the advertised water resistance is accurate. You acknowledge and accept that we will not replace seals and/or gaskets or other parts if the Watch passes our tests before dispatch.

c. You must be careful with wearing your Watch in or around water. Amongst other things, wearing your Watch near hot water (e.g. a sauna, hot tub, bath or shower), diving into water or the movement of your arms whilst swimming could compromise the water resistance of your Watch. In particular, leaving a screw-in crown open or operating your Watch whilst in or around water can cause severe damage to your Watch because your Watch will not be water resistant. Damage caused in this way to your Watch will not be covered by any warranty.


7. BRACELETS SIZES

Given the nature of our Goods, bracelet sizes may vary as they are not always supplied to us with a full accompaniment of links. A bracelet size will be requested from you before your order is dispatched or taken from a part exchange and we will endeavour to size the watch to the requested size. Where a watch is advertised as having seals intact the bracelet will not be adjusted. Where the size exceeds our standard size, links will be supplied at your cost or at our discretion. If no bracelet size is given any additional links will be chargeable.


8. FAULTY GOODS

a. You must inspect the Goods as soon as reasonably practicable after delivery and you must inform us promptly if the Goods are faulty or not as described (‘Faulty’) upon delivery or if you discover faults later.

b. You must take reasonable care of the Goods and you must return any Goods that are Faulty (including Paperwork, links, user manual, service papers and box as applicable) promptly and within 14 days of advising us of any fault.

c. Provided you comply with your obligations under clauses 8(a) and 8(b), on confirmation by us following inspection and/or testing that the Goods were Faulty on delivery we will offer one of the following remedies:

  • to replace the Goods, though you acknowledge that given the nature of the Goods that we sell, we may not be able to source a suitable replacement, and we are under no obligation to replace the Goods where this impossible or imposes costs on us that are unreasonable, taking into account, amongst other things, the value which the Goods would have if they conformed to the contract of sale and the significance of the lack of conformity, in which case your remedy will be limited to either a refund or repair subject to the terms set out in this clause 8;

  • to repair the Goods, though we are under no obligation to repair the Goods where this is impossible or imposes costs on us that are unreasonable, taking into account, amongst other things, the value which the Goods would have if they conformed to the contract of sale and the significance of the lack of conformity, in which case your remedy will be limited to either refund or replacement subject to the terms set out in this clause 8

  • to refund your payment in full or in part within 14 days of the Goods being returned to us less any reasonable deduction for wear and tear through use which will not exceed £90 (which equates to the cost of a refurbishment) if returned within 3 months of delivery and/or less any reasonable deduction in accordance with clause 8(d) for loss of or damage to Paperwork.

d. You acknowledge that the Paperwork (where supplied) substantially increases the value of the Goods and that its absence or damage will affect the value of the Goods. If you return the Goods with missing or damaged Paperwork, we will make a reasonable deduction to the sum refunded to you not exceeding 25% of the purchase price.

e. We reserve our rights to reduce any remedies under clause 8(c) if Paperwork is missing or damaged.

f. Return postage, packaging and insurance will be your responsibility and you must follow our reasonable instructions. We recommend you use a tracked mail system and retain proof of postage. You must insure the Goods to their full value. You must ensure that you pack the Goods appropriately to prevent damage during transit.

g. If your Goods are Faulty on delivery, we will refund your reasonably incurred return postage costs to a maximum of £30 provided you comply with our reasonable return instructions and you provide us with a copy receipt.

h. Given our reliance at times on third parties and a world-wide shortage of watchmakers, you acknowledge that a reasonable time for completion of a repair may extend to several months for Events Outside Our Control, for example where manufacturer involvement is necessary to carry out the repair (including in the sourcing of parts).

i. If you buy several Goods from us as part of the same Order, and only some of these Goods are Faulty, you may return the Faulty Goods in accordance with this clause 8, but this does not entitle you to return other Goods which are not Faulty.

j. To discuss a problem with your Order, please contact the sales advisor that dealt with your Order or alternatively you can contact our Customer Services team by email or phone. Please use our contact page to get our contact details.

k. As a consumer, you have legal rights in relation to Goods that are faulty or not as described. Advice about your legal rights is available from the Citizens' Advice Consumer Service - 03454 040506. Nothing in our Terms will affect your legal rights.


9. YOUR RIGHT TO CANCEL

a. You have a legal right to cancel your Order during the period set out in clause 9(c) and receive a full refund.

b. The cancellation right does not apply if the Goods have been adjusted to meet your specifications or personalised.

c. You may cancel your Order for the Goods without giving any reason. The cancellation period will expire after 30 days from the day after the Goods are delivered to you or your nominated recipient. If your Order consists of multiple Goods this period will end the day after the last of the Goods are delivered.

d. To exercise the right to cancel you must inform us, please either e-mail the sales advisor that dealt with your Order or e-mail our Customer Services team. No returns are accepted if you do not contact us for instructions prior to returning any items.

e. If you cancel your Order we will reimburse you in full including the cost of delivery except for any additional costs beyond our standard delivery methods (see clause 4)

f. We may make a deduction from the reimbursement for loss in value of any Goods as the result of any unnecessary handling by you. You must take reasonable care of the Goods and you must return the Goods (including Paperwork, links, user manual, service papers and box as applicable). The Goods must be in their original condition.

g. You acknowledge that the Paperwork (where supplied) substantially increases the value of the Goods and that its absence or damage will affect the value of the Goods. If you return the Goods with missing or damaged Paperwork, we will make a reasonable deduction to the sum refunded to you not exceeding 25% of the purchase price.

h. Returned Goods will be inspected by our servicing team and you will incur a charge for any Work necessary if found to be damaged or otherwise compromised from you handling the Goods beyond what is necessary to establish the nature, characteristics and functioning of the Goods.

i. Return postage, packaging and insurance will be your responsibility and at your cost and you must follow our reasonable instructions. We recommend you use a tracked mail system and retain proof of postage. You must insure the Goods to their full value. You must ensure that you pack the Goods appropriately to prevent damage during transit.

j. You shall send the goods back or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

k. Provided that you comply with the terms of this clause 9, you will be refunded in full within 14 days of the date we receive the returned Goods or from when we receive proof that you have sent the goods back to us, whichever is the earliest. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event you will not incur any fees as a result of the reimbursement.

l. Advice about your legal rights is available from the Citizens' Advice Consumer Service - 03454 040506. Nothing in our Terms will affect your legal rights.


10. OUR RIGHT TO CANCEL

a. We may have to cancel an Order before the Goods are delivered, for example, due to an Event Outside Our Control or the unavailability of stock. We will contact you as soon as possible if this happens.

b. If we have to cancel an Order and you have made any payment in advance for Goods that have not been delivered to you, we will refund these amounts to you within 7 Working Days (unless we reasonably suspect a fraudulent card payment, see clause 13).


11. OUR LIABILITY

a. We only supply the Goods for domestic and private use. You agree not to use the Goods for any commercial, business or re-sale purposes, and we shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, business interruption, or loss of business opportunity.

b. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with a failure by us to comply with these Terms; and our total liability to you in respect of all other losses arising under or in connection with the sale of the Goods, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price paid for the Goods by you.

c. Some jurisdictions do not allow the exclusion or limitation of liability for incidental or consequential damages, so the exclusion at clause 11(b) may not apply to you, provided always that we will not be responsible for any incidental or consequential loss that is not reasonably foreseeable to both you and us when we entered into the contract. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.

d. Nothing in these terms shall limit or exclude our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); any breach of the terms implied by sections 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose); defective goods under the Consumer Protection Act 1987; or any matter in respect of which it would be unlawful for us to exclude or restrict liability.


12. EVENTS OUTSIDE OUR CONTROL

a. We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by Events Outside Our Control. This does not affect your legal rights.

b. An Event Outside Our Control means any act or event beyond our reasonable control including Acts of God, collapse of buildings, fire, flood, severe weather, explosion, accident, war, act of terrorism, industrial dispute (whether or not involving our employees), acts of local or central government or other competent authorities, interruption or failure of utility services, interruption or failure of our Website or IT system caused by third parties, or delays or non-performance caused by third parties including manufacturers, banking providers, the Royal Mail, DHL or Fedex.


13. FRAUDULENT PAYMENTS

If we reasonably suspect a fraudulent payment by debit or credit card, then we will not dispatch any Goods and we will not carry out any refunds until authorised by our bank.


14. PRIVACY POLICY

00watches ('We') are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Multirex Global LTD, Str. Gorundului, Nr. 3, Gheorgheni, Harghita, Romania.

I. INFORMATION WE MAY COLLECT FROM YOU:

We may collect and process the following data about you:

a. Information that you provide by filling in forms on our site www.00watches.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by 00watches, and when you report a problem with our site.

b. If you contact us, we may keep a record of that correspondence.

c. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

d. Details of transactions you carry out through our site and of the fulfilment of your orders.

e. Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

II. IP ADDRESSES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

III. COOKIES

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie - 00watches Session

Name - 00watches

Purpose - This cookie is essential for our site to enable us to:

a. Estimate our audience size and usage pattern.

b. Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted at your individual interests.

c. Recognise you when you return to our site.

d. Allow you to use our site in a way that makes your browsing experience more convenient, for example, by allowing you to store items in an electronic shopping basket between visits. If you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

We store a session number within the cookie. No customer identifiable information will be stored within the cookie.

Please note that our advertisers may also use cookies, over which we have no control.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Except for essential cookies, all cookies will expire after a period of 30 days.

IV. WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ('EEA'). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

V. USES MADE OF THE INFORMATION

We use information held about you in the following ways:

a. To ensure that content from our site is presented in the most effective manner for you and for your computer.

b. To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes. In the case of product enquiries, your e-mail address, including details of the watch you selected, will be stored so that we can return a written quote by e-mail or send offers on similar watches or other offers that might be relevant to you. For instance, we may contact you with price and availability information on watches that both we and third parties (authorised watch dealers) have in stock.

c. To carry out our obligations arising from any contracts entered into between you and us.

d. To allow you to participate in interactive features of our service, when you choose to do so.

e. To notify you about changes to our service.

f. To conduct market research.

g. To run competitions, promotions and events, both ours and those from carefully selected third party companies.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by telephone or e-mail.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please either email legal {at} 00watches.com or click on the unsubscribe link, which is displayed at the end of e-mail correspondence.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

VI. COMMUNICATION BETWEEN US

We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service

VII. THIRD PARTY RIGHTS

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

a. In the event that 00watches does not have a supplier for a particular brand or individual watch, in which case we may pass your details on to a third party authorised watch dealer (high street shop) so that they can quote on price and availability.

b. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

c. If 00watches or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

d. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of or terms and conditions of sale or purchase and other agreements; or to protect the rights, property, or safety of 00watches, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

VIII. YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. You can exercise your right to prevent such processing by clicking on the unsubscribe link, which is displayed at the end of e-mail correspondence. You can also exercise the right at any time by contacting us at legal {at} 00watches.com

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

IX. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

X. CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to legal {at} 00watches.com.


15. WEEE REGULATIONS

As a responsible retailer, we comply with the Waste Electrical and Electronic Equipment Regulations 2006 (the Regulations).

Any product that requires electricity or batteries to enable it to perform its primary function is classed as electrical or electronic equipment (EEE), such as a battery-powered watch. We are committed to reducing the environmental impact of providing high quality products by recycling our products when they become waste electrical and electronic equipment (WEEE).

It is important that the amount of WEEE sent to landfill sites is reduced. Some WEEE can be re-used or recycled. The amount of landfill space available in the UK is decreasing. If we can keep WEEE out of landfill sites it means there is more landfill space available for non-recyclable waste. Further, WEEE can also contain hazardous substances. When left in landfill sites, these hazardous substances can pollute soil and contaminate water supplies. This contamination can damage human health and the environment.

Distributors of new EEE have a part to play in reducing the amount of WEEE going into landfill sites.

We are doing our bit under the Regulations by offering our customers a free of charge 'take-back' service of your WEEE on a like-for-like basis when you buy a new EEE product from us.

For example, if you buy a new battery-powered watch from us we will take back your old battery-powered watch and prevent it going into a landfill site by disposing of it safely. You must return your old WEEE within 28 days of purchasing your new item. You do not have to pay to return your old item to us.

If you wish to return your WEEE item, please contact us.

Under the Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol. Goods are marked with this symbol to show that they were produced after 13 August 2005, and should be disposed of separately from normal household waste.


16. ENTIRE AGREEMENT

These Terms (together with the documents expressly referred to in it) constitutes the entire agreement between you and us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between you and us, whether written or oral, relating to its subject matter.


17. COMMUNICATIONS BETWEEN US

a. If you wish to contact us in writing, or if any clause in these Terms requires you to give us notice in writing, you can send this to us by e-mail to 00watches at legal {at} 00watches.com (replace '{at}' with '@'). We will confirm receipt of this by contacting you in writing, normally by e-mail.

b. If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you have given us.


18. WAIVER

a. If we fail, at any time during the term of a contract, to insist upon strict performance of any of your obligations under the contract or any of these Terms and, or if we fail to exercise any of the rights or remedies to which we are entitled under the contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

b. A waiver by us of any default will not constitute a waiver of any subsequent default.

c. No waiver by us of any of these Terms will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


19. SEVERABILITY

If any provision of these Terms (or part of a provision) is found by any court or competent authority to be invalid, unenforceable or illegal, the other provisions shall remain in force.


20. THIRD PARTY RIGHTS

Except as expressly provided, this contract is between you and us. No one other than a party to this contract shall have any right to enforce any of its terms. The Contracts (Rights of Third Parties) Act 1999 is expressly excluded.


21. OUR RIGHT TO VARY THESE TERMS

a. We have the right to revise and amend these Terms from time to time.

b. You will be subject to the terms and policies in force at the time that you place your Order with us, unless any change to those terms or policies is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those terms or policies before your Order is accepted by us (in which case we have the right to assume that you have accepted the change to the terms and policies by proceeding with your Order).


22. TRANSFER OF OUR RIGHTS AND OBLIGATIONS

We may transfer our rights and obligations under these Terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these Terms.


23. GOVERNING LAW AND JURISDICTION

a. These Terms and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

b. The parties irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms or its subject matter or formation (including non-contractual disputes or claims).


24. TERMS OF WEBSITE USE

INTRODUCTION

This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.00watches.com (our site), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

I. INFORMATION ABOUT US

Our site, www.00watches.com, is operated by Multirex Global LTD ('We'). We are registered in Romania under the number J19/1129/2008, with the VAT-ID RO-24828460 and have our registered office at Str. Gorundului, Nr. 3, Gheorgheni, Harghita, Romania

II. ACCESSING OUR SITE

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

III. INTELLECTUAL PROPERTY RIGHTS

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

IV. RELIANCE ON INFORMATION POSTED

Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

V. OUR SITE CHANGES REGULARLY

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

VI. OUR LIABILITY

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.

  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:

  • loss of income or revenue;

  • loss of business;

  • loss of profits or contracts;

  • loss of anticipated savings;

  • loss of data;

  • loss of goodwill;

  • wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

VII. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

We process information about you in accordance with our privacy policy (see above). By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

VIII. TRANSACTIONS CONCLUDED THROUGH OUR SITE

Contracts for the supply of goods formed through our site or as a result of visits made by you are governed by our terms and conditions of sale or terms and conditions of purchase, as relevant (see above), and any other terms and conditions notified to you by us prior to the conclusion of the sale/purchase.

We are not authorised dealers for any of the manufacturers we feature on our site.

IX. VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

X. LINKS FROM OUR SITE

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

XI. JURISDICTION AND APPLICABLE LAW

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

XII. VARIATIONS

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.


25. OUR DETAILS

00watches (also called infinity watches) is a trading name of Multirex Global LTD.